Like we stated right before, only you have the access to void unused labels. But what tends to make this simple fact worse is that you, the merchant, are not informed of it unless you are notified by customers (or others in scenario of third-party shipments).
Due to the fact an unused shipping label is irrelevant for a shopper, LateShipment.com notifies you, customers, on your behalf below ‘Fulfillment delay’.
If a label remains unused 3 days after it has been designed given that that most very likely signifies a hold off in transport. Consequently, your clients are now notified by way of e mail and SMS of the likelihood of a delay. If the client has canceled their get and the delay turns out to be an unused shipping label, you can then progress to void it straight away.
Which is not all! You can also allow your assist reps to set up induce notifications beneath ‘Unused Delivery Label’ on their enable desk system. This tends to make it even less difficult to inform/notify their internal workforce if delivery labels keep on being unused.
The finest section is, LateShipment.com displays your delivery invoices frequently. If at all, your declare to void a transport label hasn’t been refunded still, we will get well them for you and deposit the funds instantly into your account. Our systems have escalation procedures built in and we have an skilled crew to abide by up and dispute any denied claims to assure greatest refund recovery.