Consumer body fines e-comm cos, orders recall of non-standard items, Retail News, ET Retail

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Consumer body fines e-comm cos, orders recall of non-standard items, Retail News, ET Retail

NEW DELHI: The two latest orders by the country buyer safety watchdog, CCCPA, slapping penalty and directing e-commerce majors Amazon and Paytm Shopping mall to recall and refund payment for defective and non-normal objects these types of as strain cookers has set a new norm. Officers stated these orders will prove to be a deterrent and make businesses adhere to principles.

In case of both equally the companies, the Central Shopper Security Authority (CCPA) slapped fine of Rs 1 lakh each and every on these e-commerce platforms for offering non-ISI or BIS qualified force cookers on their on line platforms.

In the hottest get against Amazon, the CCPA directed the enterprise to notify individuals of all 2,265 this kind of pressure cookers, recall and reimburse the volume compensated by them. The CCPA main commissioner, Nidhi Khare has directed the corporation to post a compliance report in 45 times.

Producing, storing and sale of extra than 450 items, like force cookers, helmets, gasoline cylinders, geysers and toys with out getting the ISI regular mark is unlawful less than the legislation. The govt brought all these types of goods underneath the Top quality Command Purchase (QCO) to make certain that no production or sale of non-normal things usually takes put. Previously, Paytm Shopping mall was also directed to remember 39 this kind of pressure cookers offered on its platform and to reimburse the price to individuals. The enterprise experienced complied with the buy.

In a assertion, the CCPA reported, the overall cost acquired by Amazon on sale of 2,265 force cookers via its system was all over Rs 6.15 lakh. It stated , “Amazon admitted that it gained ‘sales commission’ payment for the pressure cookers marketed on its system. It was noticed by CCPA that when Amazon earns commercially from just about every sale of the merchandise mentioned on its e-commerce system, it can not disassociate itself in situation of troubles arising from sale of products as a result of its system.”

The CCPA had initiated suo-moto action towards e-commerce platforms for sale of domestic stress cookers in violation of obligatory specifications on its e-commerce platforms and Flipkart, Shopclues and Snapdeal as nicely as to the sellers registered on these platforms for such violations.



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