We have all gotten so used to shopping online that we don’t often think about what happens behind the scenes to make it possible. A visit to a fulfillment center is quite eye-opening, especially during peak shopping seasons. We’re going to follow an online order on its journey to your door.
Let’s say you want to order a couple of t-shirts and a hoodie from your favorite brand’s website. Unfortunately, it’s 2022 — there are international shipping issues, and the colors you wanted are “out of stock” on the website. The brand stores its inventory with a third-party logistics provider, or 3PL, that has multiple fulfillment centers across the country. If an item is unavailable, more than likely, it’s sitting in a box inside a shipping container off the coast of California. When that container finally gets unloaded, that box of t-shirts and hoodies is loaded onto a large tractor-trailer and driven across the country to the designated fulfillment center location.